Your Foundation for Reliable Internet in Australia

Connecting homes and businesses across Newcastle and rural NSW with high-speed, dependable internet solutions tailored for Australian needs.

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About NetBasics Australia: Local Expertise, Global Standards

Founded in the heart of Newcastle, NetBasics Australia Pty Ltd is a 100% Australian-owned telecommunications company steadfastly committed to connecting our community. We believe the internet should empower, not hinder, so we've built our reputation on robust, honest service and technical excellence.

Our dedicated local team understands the distinct connectivity needs of Newcastle and the broader New South Wales region. We champion innovative yet practical solutions, from everyday internet packages for growing families to advanced network installations for flourishing businesses. With a culture grounded in customer-first values and technical precision, we are the bridge between regional Australia and global digital connectivity—providing support that speaks your language and solutions shaped by real local insights.

Australian Owned & Operated

Innovative Solutions

Dedicated Local Support

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Our Comprehensive Internet & Network Services

From essential connectivity to advanced network setups, we have your needs covered.

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Basic Internet Packages

Enjoy affordable and stable internet designed for everyday browsing, streaming, emails, and social connections. Ideal for singles, couples, and light users seeking simplicity and value.

High-Speed Broadband Installation

Accelerate your digital life with professional NBN and broadband installation. Our certified technicians ensure optimal speeds and seamless connectivity for smart homes, gamers, and creative professionals.

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Expert Customer Support

Speak with real locals—our friendly, Newcastle-based support team is available 7 days a week to resolve technical issues, answer billing questions, and provide expert connectivity advice.

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Network Setup Consultations

Benefit from personalised network planning for homes and businesses. We design and implement robust Wi-Fi and wired networks—ensuring security, speed, and scalability for your present and future needs.

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Business Connectivity Solutions

Our enterprise-grade solutions provide businesses with scalable internet and secure networks. Experience high uptime, dedicated technical support, and packages tailored for SMEs.

Connecting Rural Australia: Bridging the Digital Divide

At NetBasics Australia, we're passionate about reducing Australia's digital gap. Reliable internet isn't a privilege—it's a right. Partner with us and get rural solutions that bring city-quality connectivity to farms, regional towns, and remote worksites across NSW.

We've developed a unique blend of satellite, wireless, and fibre technology to deliver stable, high-speed internet far beyond Newcastle's city limits. Our regional support team is dedicated to nurturing local relationships, ensuring help is always close—whether you’re streaming from Singleton or teleconferencing from Scone.

Tailored solutions for challenging terrains
Dedicated rural support team familiar with NSW regions
Flexible packages for personal, farm, or business use
Commitment to consistent, reliable speeds—rain or shine

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What Our Customers Say

Hear from the people who rely on NetBasics Australia every day.

"NetBasics changed how we do business in our remote office. Their reliable broadband has been a game-changer for our team's productivity. Truly exceptional service!"

Sarah Morrison

Business Owner, Maitland

"Finally, reliable internet in our rural home! The installation was smooth, and the customer support team is incredibly helpful and knowledgeable. Highly recommend NetBasics."

David Reynolds

Rural Resident, Hunter Valley

"As a freelancer, stable internet is crucial. NetBasics delivers consistent speeds and has fantastic local support. No more dropped video calls!"

Emily Chen

Freelance Designer, Newcastle

"From the initial inquiry to installation, NetBasics was prompt and professional. Even in Cessnock, my streaming is seamless—couldn’t ask for better support!"

Priya Narayan

Home User, Cessnock

"Highly recommend NetBasics for regional businesses. We’re a small team near Lake Macquarie, and we finally have the stable connection our work demands. Great value!"

Lachlan Peters

IT Manager, Lake Macquarie

"We switched to NetBasics after years of dodgy service. Our family's online classes run without a hitch, and the quick responses from the support team are an added bonus!"

Natalie Stewart

Parent, Newcastle

"Setting up my cafe's Wi-Fi was seamless. Customers love the speed and I appreciate the ongoing support. The team is always just a quick call away."

Minh Tran

Café Owner, Charlestown

"We run a property outside Singleton. NetBasics was the first provider who didn’t shy away from our location. We now have video calls that don’t drop!"

Michael Brown

Property Owner, Singleton

"I thought great internet was impossible on our property. NetBasics proved me wrong—reliable speeds, even in a rainstorm!"

Samantha King

Farmer, Upper Hunter

"Excellent technical advice for our home office. The technician walked us through everything—now our remote work is smooth and stress-free."

Jacob Williams

Home Office User, Raymond Terrace

Connect with NetBasics Australia

Ready for reliable internet? Get a free quote or speak to our team.

22 Willowbank Road, Suite 5B, Newcastle, NSW 2300, Australia

Monday - Friday: 9 AM - 5 PM | Saturday: 10 AM - 2 PM AEST

For urgent support, call or use the live chat below. Your privacy is our priority—see our for details.

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